Our customers called it “The easiest insurance claim they’ve ever made”. That’s music to our ears.


2 - 6 weeks

Zero upfront costs

Communicate with your customer throughout the claims process, and streamline the claims journey from end to end.

  • Intelligent automation
  • Smart customer journeys
  • Touchless claims
  • Improved support

Digital Claims

Turn Unhappy Moments into Happy Customers

If you make it easy for customers to get the support they need when they need it, they’re yours for life. And they'll tell all their friends. Stand by their side (or in the palm of their hands) at the point of claim, and communicate throughout the process with notifications, secure messaging, live video, and access to documentation, all from a single screen.

A Promise Made Good

For you, it’s business as usual, but for the customer, it could be the worst day of their life. Making it as easy as possible is the way that you show you care. Create digital claim experiences that walk the policyholder through the journey step by step, communicating to the max. You can’t fix it all, but at least they won’t need to add a painful insurance experience to the story, eh?

People Before Paperwork

Reduce the cost of a claim by automating many of the repetitive or manual processes involved, from collecting evidence and witness statements, to vehicle hires, medical appointment bookings, e-signatures, payments and more. Your staff are freed up for higher-value tasks, and the customer makes progress, even during off hours. We call that a win/win.

Don’t let process get in the way of progress when it comes to supporting your customers

Remove the frustration often associated with insurance claims, and provide fluid, seamless experiences that deliver on your promises. Your customer should be focusing on themselves and their family, not summoning up the courage to call your business and face a cumbersome and lengthy process.

Get Customers Writing Odes to YourClaims Processes (No Promises)

Whether you’re offering home insurance, health insurance, personal injury cover or commercial coverage, your customers hope that they never have to get in touch. When they do, you’re often catching them when they’re far from their best.

A digital claims process has benefits on both sides. For the customer, they can manage the claim in their own time, following a customizable streamlined claims journey that walks them through an unfamiliar and daunting process. For you as the insurer, you can automate many of the repetitive or straightforward parts of managing claims, putting more resources into relationship building and adding value.

ManageMy’s digital claims module helps you communicate with your customers, and keeps them up to date through a digital platform that automates key elements of the claims process, or digitizes the whole thing from end-to-end. All your customer has to do is call their folks to let them know they’re fine. (Although we can actually automate that part, too. No, really we can!)

5 Steps - 6 Weeks - All Done!

Working with us is a breeze! ManageMy’s team of experts are here to guide you through every step of the process.

Your digital experience is only a few weeks away.


Let’s document everything we need to know about your customers and products.


Here’s where we plan your customer journeys, functionality, and features.


What do you need, and because this should be fun, what do you want?


Make it your own with branding and content. (Plus a whole lot of style.)


Watch automated claims save operational costs, and make customers smile.

Starting at the end? Works for us.

Book a one-on-one with Josh, and start planning your ideal digital claims solution.

Connect with us to experience the industry’s most innovative engagement platform

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