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From Code-First to Data-First
On the latest Five[Minutes] episode, Josh Hall highlights a critical shift needed in the insurance industry: "We’re still letting core systems run the show when it should be the data." At ManageMy, we challenge the traditional mindset that places core systems at the heart of operations.
Many carriers are still stuck in a systems-first approach, treating technology as the primary driver of operations. Josh emphasizes that to achieve better outcomes—whether for customers, agents, underwriters, or claims teams—carriers must adopt a data-first approach. This shift in mindset is key to unlocking greater efficiency and effectiveness across the board.
By moving to a data-first strategy, carriers can make smarter decisions, achieve better risk alignment, speed up claims processes, and ultimately create happier teams. Be sure to tune in to hear more as Josh dives deeper into how this shift can transform the future of insurance.
Watch the full interview here.