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The Ultimate Insurance Experience Platform

ManageMy revolutionizes the insurance experience across every core customer journey. The result: higher sales, lower risk, enhanced service and a claims system that elevates the customer experience when it’s most vital.

Exceptional Customer Journeys
Hero-x2

Stats

  • Boost new business

    Up to a 20% increase in sales performance

  • Accelerate STP

    Up to 70% faster policy issuance

  • Personalized marketing

    Over 2.5% direct response rates

  • Optimized utilization

    More than 65% registration

  • Budget Control

    Reduce paper costs by up to 50%

  • Lower CAC

    Up to 20% for better cost efficiency

  • Enhanced targeting

    Drive a 30%+ increase in average premium

  • Improved agent engagement

    Up to a 15% rise in large case submissions

  • Boost new business

    Up to a 20% increase in sales performance

  • Accelerate STP

    Up to 70% faster policy issuance

  • Personalized marketing

    Over 2.5% direct response rates

  • Optimized utilization

    More than 65% registration

  • Budget Control

    Reduce paper costs by up to 50%

  • Lower CAC

    Up to 20% for better cost efficiency

  • Enhanced targeting

    Drive a 30%+ increase in average premium

  • Improved agent engagement

    Up to a 15% rise in large case submissions

  • Boost new business

    Up to a 20% increase in sales performance

  • Accelerate STP

    Up to 70% faster policy issuance

  • Personalized marketing

    Over 2.5% direct response rates

  • Optimized utilization

    More than 65% registration

  • Budget Control

    Reduce paper costs by up to 50%

  • Lower CAC

    Up to 20% for better cost efficiency

  • Enhanced targeting

    Drive a 30%+ increase in average premium

  • Improved agent engagement

    Up to a 15% rise in large case submissions

tional Customer Journeys

Reshape the customer experience across every journey to capture new value from every process and interaction.
  • Buy-light@2x

    Buy

  • Underwriting-light@2x

    Underwriting

  • Service-light@2x

    Service

  • Claim-light@2x

    Claim

  • Multi-channel-light@2x

    Multi-channel

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Buy@2x

Buy

‘Create’ demand with a simpler, easier, safer, insurance-buying experience

  • Offer responsive customer pathways and omni-channel access  
  • Deliver faster applications and quotes  
  • Instant approval
  • Configure user-friendly journeys and workflows
Underwriting@2x

Underwriting

Issue policies faster, with less risk and with processes designed for your customer

  • Superior risk assessment and pricing
  • Integrated predictive modelling data
  • Analytics and reporting dashboards
  • Reduce errors, work arounds and risk
Service@2x

Service

Reduce costs and enhance the experience at every customer touchpoint

  • Single point of customer service delivery
  • Enhance agent productivity
  • Reduce cost-to-serve whilst increasing engagement and satisfaction
  • Increase upsell, cross-sell and retention
Claim@2x

Claim

Redefine the insurance experience where it matters most for your client

  • Guided and responsive customer journeys
  • Automated 360-degree claims assessment
  • Reduced processing time
  • Claims analytics dashboard that drives constant improvement
Multi-channel@2x

Multi-channel

Sell to, and serve, clients where, how and when they want to meet you

  • Phone, Chat, SMS, Social, Email
  • Customer messaging and offers underpinned by behavioral data
  • D2C, agent/broker, employee benefits, affinity programs

The ManageMy Platform

Underpinned by our SECURE XP™ automated decision technology, ManageMy’s approach to centralizing data from carriers’ underlying systems, making that data accessible, manageable and actionable across the value chain.

  • XP Customer

    ManageMy XP Customer delivers an easy, yet comprehensive experience at every touchpoint – for every user.

    • All core services delivered through a single, sophisticated “legacy-friendly” hub 
    • Seamless integrations to multi-generational enterprise technology and 3rd party service providers
    • A purpose-built, no-code insurance platform designed to stand-up fast
    • Enhanced efficiency for all users via intelligent digital workflows and document management.  
    Illustration of a tablet interface with a user profile and an app screen showing a checked document list and a 'Submit' button, signed 'Juli'.

  • XP Underwriting

    The latest AI/ML technologies harness the power of data, streamlining the underwriting process, making coverage easy to buy and easy to sell. 

    • A cloud-native SaaS solution that’s easy to integrate – or use as a single turnkey solution
    • Powerful data analytics and reporting tools to manage risks and optimize sales strategy
    • Easy to configure rules sets and AI integrations  
    • Plug-in integration with external data providers to enhance decision-making
    Illustration of a laptop with a user interface displaying icons and a rising trend line graph, surrounded by abstract shapes, with additional icons representing security features floating to the right.

  • XP Claims

    Fast, intelligent decisioning makes the claims process rigorous and responsive at the moment of truth for customers.

    • A guided user interface promotes stress-free client navigation of the claims process
    • Segmented, personalized customer journeys increase efficiency, reduce errors and simplify the claims experience
    • Automated evidence gathering, triage and 360-degree claims assessment
    • Supports multi-product, open/closed portfolios and multiple reinsurer books
    • Data analytics/claims management dashboards drive optimization
    Illustration of a smartphone displaying a user interface for a claim submission process with icons, a profile picture, and a "Submit Your Claim" button, set against a dark background with abstract elements symbolizing a sequence or workflow.

Our Partners Trust Us

We’ve never had a partner so responsive and dedicated – incredible level of service!”
VP Technology, Multiline Insurer, USA
Implementation team was phenomenal!  We speak the same language, high quality, responsive.  Everything what you hope for with implementation team.”
CMO – Fraternal Life Carrier, Canada
Ease of use with product and working with the ManageMy team made transition very smooth.  ManageMy resolved issues quickly - night and day on what we are used to working with.”
CIO, Life Mutual, USA
Exceeded expectations—wouldn’t have been able to do it without the help of entire MM team. Little changes and features are amazing.  Impressive with how quickly these can be done. No code solution super.”
CTO, Property Insurer, USA
ManageMy has been flexible and responsive and  thoughtful. Refreshing to talk to people that have done this and understand our insurance-specific requirements.”
EVP, Technology and Projects, Life Carrier, USA

Partners

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Partners

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