Exceptional Customer Experience
Our integrated services platform unifies all interactions and touchpoints across every stage of the customer journey.
Seamless Interactions
Wherever the customer sits in their journey, ManageMy’s 
delivers experiences that are simple, fast, intuitive and integrated.
The result: an insurance offering that’s easy to sell, easy to buy and easy to live with.
Key Features
24/7 mobile-first customer access
Inbuilt digital concierge and intuitive AI
One hub that integrates all customer, policy, claims and 3rd party data
Fast automated documentation delivery
The Impact of
guides customers all the way from consideration to renewal through seamless, data driven interactions that are easy, powerful, and tailored to their needs – delivering real value every step of the way.
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Increased Sales & Business Growth- Higher conversion rates and lower acquisition costs
- Improved cross-sell and upsell rates
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Enhanced Customer XP & Retention- Better customer engagement and satisfaction
- Increased retention and higher persistency
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Operational Efficiency & Cost Reduction- Lower cost-to-serve ratio and reduction in paper costs
- Enhanced agent productivity and digital servicing
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Quicker & More Efficient Processes- Faster and higher issuance rates
- Better automation and document delivery
The Complete Insurance Lifecycle
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XP Underwriting
The latest AI/ML technologies harness the power of data, streamlining the underwriting process, making coverage easy to buy and easy to sell.
- A cloud-native SaaS solution that’s easy to integrate – or use as a single turnkey solution
- Powerful data analytics and reporting tools to manage risks and optimize sales strategy
- Easy to configure rules sets and AI integrations
- Plug-in integration with external data providers to enhance decision-making
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XP Claims
Fast, intelligent decisioning makes the claims process rigorous and responsive at the moment of truth for customers.
- A guided user interface promotes stress-free client navigation of the claims process
- Segmented, personalized customer journeys increase efficiency, reduce errors and simplify the claims experience
- Automated evidence gathering, triage and 360-degree claims assessment
- Supports multi-product, open/closed portfolios and multiple reinsurer books
guided, responsive UI and Concierge
