Intelligent Claims Solutions
The claims experience defines the insurance relationship. 
redefines that experience with technology that integrates evidence collection and automated decision making to reduce the time, friction and cost of claims - for everyone.
Key Features
Automated triage and 360-degree claims assessment
Supports multi-product portfolios and reinsurers
Ongoing claims review and management
Data dashboard enhances claims service
The Impact of
With automated triage and claims assessment, delivers objective claims decisions with speed and clarity. It elevates the customer experience at claims time using a responsive user-interface and concierge system to ease customer concerns while optimizing business efficiencies.
delivers objective claims decisions with speed and clarity. It elevates the customer experience at claims time using a responsive user-interface and concierge system to ease customer concerns while optimizing business efficiencies.
-
Exceptional
'Moments of Truth'- Claims experience is faster, simpler, less stressful
- Claims journey is responsive to individual needs
-
Improved Claims Management- Automated compliance and audit data delivery
- Automated triage and comprehensive 360-degree claims assessment
-
Faster Processing and Payouts- Reduced processing times and friction
- Higher autopay rates
-
Lower Costs
- Automation efficiencies reduce workload and staffing needs
- Automated claims management reduces costs of contested claims
Redefining Experience
Using customer-centered design and the latest technologies to make the claims process more customer-friendly and efficient delivers a triple benefit – enhanced customer experience, reduced claims costs, enduring brand value.
-
XP Customer
First-class UI for all users, providing seamless interactions at every touchpoint
- Centralized hub for core services
- Digital native, mobile-first, 24/7 access
- Easy-to-stand-up, no-code, purpose-built platform
- API-driven integrations to your key 3rd party service providers
- Smart digital workflow and document management
-
XP Underwriting
The latest AI/ML technologies harness the power of data, streamlining the underwriting process, making coverage easy to buy and easy to sell.
- A cloud-native SaaS solution that’s easy to integrate – or use as a single turnkey solution
- Powerful data analytics and reporting tools to manage risks and optimize sales strategy
- Easy to configure rules sets and AI integrations
- Plug-in integration with external data providers to enhance decision-making
