The Deep Front-End: Why Implementation Partners Matter

In our previous blog, we introduced ManageMy as the Deep Front-End — the experience layer that orchestrates integrations across the insurance value chain. We showed how carriers can bring key tools like core systems, data, payments, and communications into unified journeys that customers and agents actually want to use. 

But integrations alone aren’t enough. The challenge isn’t just what to connect — it’s how to get from ideal to real. What if timelines slip, internal bandwidth is stretched, or risk multiplies during cutover? 

That’s why system implementation partners are critical to getting carriers live with ManageMy — bringing the people and process that ensure integrations run smoothly, timelines stay on track, and every journey performs as expected. 

Implementation Built In: Spotlight on Marias Technology 

One partner helping solve this challenge is Marias Technology. They serve as a preferred implementation and support provider for carriers rolling out ManageMy — bringing the people and process that turn a platform into a live, working solution. 

ManageMy delivers the configurable front-end that improves sales, service, and claims journeys without requiring a core replacement. Marias ensures carriers realize that value quickly and confidently, guiding the work from initial setup through training and post-go-live support. 

They bring deep P&C expertise across policy, billing, and claims, and pair it with a delivery model that aligns with how ManageMy works: stay flexible, focus on outcomes, and keep carriers in control. 

Here’s how Marias works with ManageMy in practice: 

• Discovery & Design: Map workflows, integrations, and data requirements that drive the journeys and experiences that customers and agents desire. 

• Configuration: Set up those journeys in the ManageMy platform for web and mobile across sales, service, and claims. 

• Development: When carrier systems need modification to interface with ManageMy, Marias resources can provide custom development support. 
• Testing & Training: Run QA and UAT in parallel while preparing carrier teams for their go-live. 
• Go-Live Support: Transition with confidence using defined SLAs, reporting, and continuous improvement. 
  
  

Outcomes for Carriers 

The real measure of implementation isn’t the steps in the process — it’s the outcomes carriers realize once ManageMy is live. 

With ManageMy + Marias, carriers get several benefits. 

1. Faster launches – Partners accelerate both the thinking and the doing. Instead of “learning as you go,” carriers benefit from proven design patterns that shorten the path from project kickoff to first release.
2. Lower project risk – Implementation teams, wholly focused on the carriers workflows, anticipate roadblocks and bring playbooks for testing, go-live, and ongoing monitoring. That means fewer surprises and less rework during delivery.
3. Less burden on staff – Carriers don’t have to stretch already thin IT and business teams. Marias takes on the heavy lift of configuration, testing, and training so internal teams can focus on other business priorities.
4. Stronger day-one performance – Launches land smoothly, with cleaner data capture, reduced service issues, and claims journeys that hand off without friction. Carriers see immediate value instead of spending the first few months troubleshooting.

Why This Matters in the Ecosystem 

Smart integrations unify the carrier ecosystem. Implementation makes them real. And ManageMy delivers it all through our Deep Front-End. 

By combining ManageMy’s Deep Front-End with Marias’ proven delivery approach, carriers don’t just choose the right tools — they get them live, working, and delivering value faster. 

That’s the real goal of the ecosystem: not another standalone solution, but an integrated journey that works for customers, agents, and carriers from day one. 

Stay tuned for our next blog — where we’ll continue highlighting the partner integrations transforming the insurance experience. 

– Josh Hall, Head of Sales & Business Development

josh.hall@managemy.com